#tome

Our business is about technology, yes. But it's also about operations and customer relationships. ↗

— Michael Dell

#also #business #customer #operations #our

There is no point in launching technology before customers are ready to use it. ↗

— Peter Erskine

#customers #launching #no point #point #ready

Because Microsoft seems to sometimes not trust customer choice, they salt XP with all these little gizmos and trap doors to get people to try Microsoft stuff. But the reality is that we're downloading more players than we ever have on a worldwide basis. ↗

— Rob Glaser

#because #choice #customer #doors #downloading

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company. ↗

— Tony Hsieh

#box #call #company #customers #e-mail

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service. ↗

— Tony Hsieh

#asked #company #customer #customer service #even

Our new attitude is how can we put you in front of our customer. ↗

— Terry Semel

#customer #front #how #new #our

Under socialism all will govern in turn and will soon become accustomed to no one governing. ↗

— Vladimir Lenin

#become #govern #governing #socialism #soon

Wal-Mart impoverished its own customer base. Google is facing exactly the same issue long-term, although not yet. ↗

— Jaron Lanier

#base #customer #customer base #exactly #facing

I've gone through back surgery a couple times, and of course, my radiation treatments for six weeks got me to the point where I was not able to play at the level that I was accustomed to. ↗

— Mario Lemieux

#accustomed #back #couple #couple times #course

Consumers are statistics. Customers are people. ↗

— Stanley Marcus

#customers #people #statistics