#tome

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence. ↗

— Adam Smith

#customers #discipline #effectual #employment #exercised

The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent. ↗

— L. Neil Smith

#average #believe #customers #doing #eighty

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return. ↗

— Roger Staubach

#car #commission #customer #gets #hero

In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction. ↗

— Roger Staubach

#brokers #business #commercial #construction #customers

Companies don't get rich hurting their customers. ↗

— John Stossel

#customers #get #hurting #rich #their

Some argue we should get coal, oil and gas out of the ground as quickly as possible, build more pipelines and make as much money as we can selling it here and abroad. Their priorities are the economy and meeting short-term energy needs so we can live the lives to which we've become accustomed. ↗

— David Suzuki

#accustomed #argue #become #build #coal

It all comes back to the basics. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and they'll keep coming back. ↗

— Dave Thomas

#basics #clean #comes #comfortable #coming

We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live. ↗

— Arthur Blank

#colleagues #communities #continue #customer #customer service

Your company's most valuable asset is how it is known to its customers. ↗

— Brian Tracy

#company #customers #how #known #most

When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again. ↗

— Nikki Giovanni

#customers #grow #leave #should #skin