#to

The Tone is the Message. ↗

— Kevin T. McCarney

#connecting #honest #leadership #listening #management

Thinking there had to be a better way was a brilliant stroke of serendipity! ↗

— Lorii Myers

#business #business-start-up #business-success #customer-service #improvement

I imagine the touch of someone who loves you so much, he cannot bear to watch you sleep; and so you wake up with his hand on your heart. ↗

— Jodi Picoult

#change

Sales is a business of relationships, and you must cultivate customers with tenderness and love, like cabbages in winter, even if the customer is an egomaniacal asshole you want to hit with a shovel. ↗

— Max Barry

#business

Busy with the ugliness of the expensive success We forget the easiness of free beauty Lying sad right around the corner, Only an instant removed, Unnoticed and squandered. ↗

— Dejan Stojanovic

#busy #corner #dejan-stojanovic #expensive #free

Suddenly exhausted, she closes her eyes and slips into nightmares again. Graveyards rising out of the ocean. Her friends’ corpses in the light of their burning school. Skeletons ripping open men's chests and crawling inside. She endures it patiently, waiting for the horror film to end and the theater to go dark, those precious few hours of blackout that are her only respite. ↗

— Isaac Marion

#dystopia #nightmares #tragic #men

-How long do you want these messages to remain secret?[...] +I want them to remain secret for as long as men are capable of evil. ↗

— Neal Stephenson

#men

God grant me the serenity to accept the things I cannot change, courage to change the things I can, and wisdom to always tell the difference. ↗

— Kurt Vonnegut

#serenity-prayer #change

[Clayton] Christensen had seen dozens of companies falter by going for immediate payoffs rather than long-term growth, and he saw people do the same thing. In three hours at work, you could get something substantial accomplished, and if you failed to accomplish it you felt the pain right away. If you spent three hours at home with your family, it felt like you hadn't done a thing, and if you skipped it nothing happened. So you spent more and more time at the office, on high-margin, quick-yield tasks, and you even believed that you were staying away from home for the sake of your family. He had seen many people tell themselves that they could divide their lives into stages, spending the first part pushing forward their careers, and imagining that at some future point they would spend time with their families--only to find that by then their families were gone. ↗

— Larissa MacFarquhar

#clayton-christensen #family #long-term #personal-life #short-term

If you are working with authors, you are accepting a great responsibility and must tread very carefully. The author's work is a part of herself, a creative endeavor she has poured her heart and soul into. Protecting and nurturing that work and the author is part of the job of a publisher. ↗

— Terena Scott

#authors #business