Twelve years ago, if someone attacked me, I wouldn't let them get away with it. I'd take them on. I now perceive my job to include allowing people to vent their rage. ↗
During a negotiation, it would be wise not to take anything personally. If you leave personalities out of it, you will be able to see opportunities more objectively. ↗
Theatre is more exciting in the sense that you can actually see the audience in the eye. You know there are no takes and retakes. You have one chance to do your job... and you better do it well! ↗
We built that into a wholesale business that became, really, one of the largest companies in the United States. We had success in building new markets, opening markets for competition, and that takes a personal toll. ↗