#mer

How you think about your customers influences how you respond to them. ↗

— Marilyn Suttle

#customer-service #business

Customer conversion is dependent on the right customer conversation ↗

— Rasheed Ogunlaru

#buying-and-selling #conversations #customer-service #customers #enterprise

Until you understand your customers - deeply and genuinely - you cannot truly serve them ↗

— Rasheed Ogunlaru

#customer-care-quotes #customer-service #rasheed-ogunlaru-quotes #service #business

Our country is a place where hope can be born and great companies, organizations and non-profits can spring up from an idea birthed on the back of a coffee-shop napkin. ↗

— Todd Stocker

#business #coffee #excellence #greatness #hope

The president, the secretary of state, the businessman, the preacher, the vendor, the spies, the clients and managers—all walking around Wall Street like chickens with their heads cut off—rushing to escape bankruptcy—plotting to melt down the Statue of Liberty—to press more copper pennies—to breed more headless chickens—to put more feathers in their caps—medals, diplomas, stock certificates, honorary doctorates—eggs and eggs of headless chickens—multitaskers—system hackers—who never know where they’re heading--northward, backward, eastward, forward, and never homeward—(where is home)—home is in the head—(but the head is cut off)—and the nest is full of banking forms and Easter eggs with coins inside. Beheaded chickens, how do you breed chickens with their heads cut off? By teaching them how to bankrupt creativity. ↗

— Giannina Braschi

#business-quotes #economy-bankrupt #liberty #politics-of-the-united-states #business

Taxes are what we pay for civilized society, for modernity, and for prosperity. The wealthy pay more because they have benefitted more. Taxes, well laid and well spent, insure domestic tranquility, provide for the common defense, and promote the general welfare. Taxes protect property and the environment; taxes make business possible. Taxes pay for roads and schools and bridges and police and teachers. Taxes pay for doctors and nursing homes and medicine. During an emergency, like an earthquake or a hurricane, taxes pay for rescue workers, shelters, and services. For people whose lives are devastated by other kinds of disaster, like the disaster of poverty, taxes pay, even, for food. ↗

— Jill Lepore

#business #common-defense #disasters #domestic-tranquility #emergencies

Make your customers comfortable and they will give you their lives. ↗

— Paul Orfalea

#customer-service #business

Though why should we expect age to mellow us? If it isn't life's business to reward merit, why should it be life's business to give us warm, comfortable feelings towards its end? What possible evolutionary purpose could nostalgia serve? ↗

— Julian Barnes

#history #mellow #memory #merit #nostalgia

We have to remember that Dr. King was not an idle dreamer. Dr. King was a man of action. If Dr. King were here, he would challenge us and exhort us. ↗

— Marc Morial

#challenge #dr #dreamer #exhort #here

But show business has always been like that - any kind of show business. If these people didn't live intense and rather disordered lives, if their emotions didn't ride them too hard—well, they wouldn't be able to catch those emotions in flight and imprint them on a few feet of celluloid or project them across the footlights. ↗

— Raymond Chandler

#mystery-novels #thriller #business