There is no doubt that, since 1977 and the launch of Apple II - the first computer it produced for the mass market - many things which used to be done on paper, or on the telephone, have been done easier and faster on a screen. ↗
We have just started, and if you compare the number of people using Skype to the number using a telephone network around the world, we're still just starting. ↗
In general, anyone who paid the long distance telephone tax will get the refund on their 2006 federal income tax return. This includes individuals, businesses and non-profit organizations. ↗