#kindlehighlight

Ultimately, the purpose of a certification is to establish a particular level of proficiency in a discipline. Unfortunately, “social media” in and of itself, is not a discipline. Digital crisis management, on the other hand, is. So are digital customer service and online community management. This means that a certification program that focuses on social media without addressing each specific business function adapted to social media won’t end up certifying anyone in much of anything. ↗

— Olivier Blanchard

#business

A recipe is much easier to copy than a business. ↗

— Jason Fried

#business

Services isolated on business logic can share data sources with other systems. ↗

— Paul Dix

#business

Winners recognize that even when they aren’t physically selling a product, they are always selling themselves. Every human interaction is an opportunity to connect—and then to sell. ↗

— Frank I. Luntz

#business

Winners know what makes people tick by effectively tapping into our fears and aspirations. By listening very carefully and then repeating almost word-for-word exactly what they’ve heard, winners know how to articulate compelling needs—and products to satisfy those needs—that people didn’t even know they wanted. ↗

— Frank I. Luntz

#business

Listen. In every office you hear the threads of love and joy and fear and guilt, the cries for celebration and reassurance, and somehow you know that connecting those threads is what you are supposed to do and business takes care of itself. ↗

— Susan Scott

#business

You’re my change of skin / my summer-winter-fall / I spring to follow you / this loss is beautiful. ↗

— Maggie Stiefvater

#beauty

Okay, so there’s just you. Your goals, your career, your crew, your prospects, and your God. All together, chillin’. Before the house, the apartment, the kids, the boyfriend, the wedding, the night you crossed over with your frat brothers, there’s that pivotal point of asking your heart, “Who am I, really? What do I really like? Do I want to change for someone else? Is my soul mate right now, somewhere, finishing this sentence and completing my thoughts? ↗

— Kirk Franklin

#change

We are all powerless to heal ourselves. Research shows that self-help statements have been found to be ineffective and even harmful by making some people with low self-esteem feel even worse about themselves in the long term.39 As a matter of fact, positive self-statements frequently end up reinforcing and strengthening one’s original negative self-perception they were trying to change.40 ↗

— Justin S. Holcomb

#change

Climate change. Urbanization. Biotechnology. Those three narratives, still taking shape, are developing a long arc likely to dominate this century. ↗

— Stewart Brand

#change