If I should ever be captured, I want no negotiation - and if I should request a negotiation from captivity they should consider that a sign of duress. ↗
I haven't got the slightest idea how to change people, but still I keep a long list of prospective candidates just in case I should ever figure it out. ↗
Twelve years ago, if someone attacked me, I wouldn't let them get away with it. I'd take them on. I now perceive my job to include allowing people to vent their rage. ↗
During a negotiation, it would be wise not to take anything personally. If you leave personalities out of it, you will be able to see opportunities more objectively. ↗