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Well, I think first of all there was a failure to have real, clear information at our disposal. There was a real lack of situational awareness. We didn't have the capabilities on the ground to give us real-time, accurate assessments of the physical condition of the city. ↗
There are certain things I learned when I first started learning about acting, to try and place the character physically and emotionally. And the way you place them emotionally is often with humor. ↗