#customer

Truth builds trust. ↗

— Marilyn Suttle

#customer-service #honesty #inspirational #relationships #business

I cannot sufficiently celebrate the glorious liberty that reigns in the public libraries of the twentieth century as compared with the intolerable management of those of the nineteenth century, in which the books were jealously railed away from the people, and obtainable only at an expenditure of time and red tape calculated to discourage any ordinary taste for literature. ↗

— Edward Bellamy

#customer-service #library #library-books #change

If we take care of the customers and associates and grow the business, Wall Street will be pleased. ↗

— Lee Scott

#business #care #customers #grow #pleased

You want your customers to value your service. ↗

— Jeff Bezos

#service #value #want #you #your

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. ↗

— Zig Ziglar

#business #business owners #complain #complaining #customer

Innovation comes from the producer - not from the customer. ↗

— W. Edwards Deming

#customer #innovation #producer

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers. ↗

— Guy Kawasaki

#care #computer #customers #how #jewelry

Favored Nations is a long-term commitment. Our hope is that those who are passionate about real musicianship will want to hear and own most of our albums. We will set out to attain the same direct relationship with our customers that we have with our artists. ↗

— Steve Vai

#albums #artists #attain #commitment #customers

Vivendi will be one of the very few top communications groups of the Internet age. We will have customers all over the globe, providing services through all kinds of technology. ↗

— Jean-Marie Messier

#communications #customers #few #globe #groups

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability. ↗

— Anne M. Mulcahy

#believe #concerned #customers #employee #employees