#customer

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. ↗

— Jeff Bezos

#experience

I don't like customer service, because I don't believe the customer should have to pay and help out too. ↗

— Jarod Kintz

#customer-service #love #ridiculous #work #love

To get faster and better service, ring a bell. It’s the same principal as honking at someone in traffic. People respond well to it, and they seem to really enjoy it.
 ↗

— Jarod Kintz

#better #considerate #customer-service #enjoy #faster

In my column series "The Main Thing," I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners. ↗

— Jim Barksdale

#between #both #business #column #communicate

We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback. ↗

— Jim Barksdale

#collaborate #customers #distribute #employee #feedback

I'm a big fan of all-you-can-eat plans, because they're simpler for customers. ↗

— Jeff Bezos

#big #big fan #customers #fan #i

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward. ↗

— Jeff Bezos

#business #customers #determine #even #example

You want your customers to value your service. ↗

— Jeff Bezos

#service #value #want #you #your

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. ↗

— Zig Ziglar

#business #business owners #complain #complaining #customer

It's a growing trend. Viewers are our customers, but so are advertisers. And advertisers want different ways to reach our viewers. ↗

— Jeff Zucker

#different #different ways #growing #our #reach