#customer

Make your customers comfortable and they will give you their lives. ↗

— Paul Orfalea

#customer-service #business

I cannot sufficiently celebrate the glorious liberty that reigns in the public libraries of the twentieth century as compared with the intolerable management of those of the nineteenth century, in which the books were jealously railed away from the people, and obtainable only at an expenditure of time and red tape calculated to discourage any ordinary taste for literature. ↗

— Edward Bellamy

#customer-service #library #library-books #change

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place. ↗

— Jim Cantalupo

#back #basics #customer #discipline #end

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. ↗

— Jeff Bezos

#experience

After each customer interaction, notice if you gave them a “happy to see you” kind of experience. ↗

— Marilyn Suttle

#customer-service #business

I don't like customer service, because I don't believe the customer should have to pay and help out too. ↗

— Jarod Kintz

#customer-service #love #ridiculous #work #love

You want your customers to value your service. ↗

— Jeff Bezos

#service #value #want #you #your

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. ↗

— Zig Ziglar

#business #business owners #complain #complaining #customer

It's a growing trend. Viewers are our customers, but so are advertisers. And advertisers want different ways to reach our viewers. ↗

— Jeff Zucker

#different #different ways #growing #our #reach

In addition to building better products, a more open world will also encourage businesses to engage with their customers directly and authentically. More than four million businesses have Pages on Facebook that they use to have a dialogue with their customers. We expect this trend to grow as well. ↗

— Mark Zuckerberg

#also #better #building #businesses #customers