#custom

I don't like people who take drugs... customs men for example. ↗

— Mick Miller

#example #for example #i #like #men

The biggest threat to McDonald's lies within - and that is us as a company becoming complacent. There are a lot of companies that get fat, dumb and happy and take their eye off the ball and forget about serving customers. ↗

— Charlie Bell

#ball #becoming #biggest #companies #company

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value. ↗

— Philip Kotler

#client #customer #marketing #product #value

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change. ↗

— Marilyn Suttle

#customer-service #inspiration #relationships #self-improvement #business

I cannot sufficiently celebrate the glorious liberty that reigns in the public libraries of the twentieth century as compared with the intolerable management of those of the nineteenth century, in which the books were jealously railed away from the people, and obtainable only at an expenditure of time and red tape calculated to discourage any ordinary taste for literature. ↗

— Edward Bellamy

#customer-service #library #library-books #change

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place. ↗

— Jim Cantalupo

#back #basics #customer #discipline #end

Customs tell a man who he is, where he belongs, what he must do. Better illogical customs than none; men cannot live together without them. ↗

— Robert A. Heinlein

#men

We naturally like what we have been accustomed to, and are attracted towards it. [...] The same is the case with those opinions of man to which he has been accustomed from his youth; he likes them, defends them, and shuns the opposite views. ↗

— Maimonides

#habit #ideas #opinions #thought #views

Habits and customs are a convenience devised for the support of timid natures who dare not allow their souls free play. ↗

— Virginia Woolf

#habit #nature

In my column series "The Main Thing," I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners. ↗

— Jim Barksdale

#between #both #business #column #communicate