#custom

A civilization is a heritage of beliefs, customs, and knowledge slowly accumulated in the course of centuries, elements difficult at times to justify by logic, but justifying themselves as paths when they lead somewhere, since they open up for man his inner distance. ↗

— Antoine de Saint-Exupery

#centuries #civilization #course #customs #difficult

Curious people who have become accustomed to think that one cannot sustain the moral of the army without giving it the freedom to shed blood from time to time. ↗

— Moshe Sharett

#army #become #blood #cannot #curious

If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules. ↗

— James Sinegal

#customers #following #going #honestly #hypocritical

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence. ↗

— Adam Smith

#customers #discipline #effectual #employment #exercised

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return. ↗

— Roger Staubach

#car #commission #customer #gets #hero

In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction. ↗

— Roger Staubach

#brokers #business #commercial #construction #customers

And we had our own laws. I mean, I wrote them. And we had our own customs, and traditions, and proprieties. ↗

— James Stockdale

#had #i #laws #mean #our

Custom adapts itself to expediency. ↗

— Tacitus

#custom #expediency #itself

Fredrick gazed into the deep blue eyes of Jackson for a few seconds before answering. “I’d like the best room in the hotel.”
 “We have hundreds of rooms here, and all of them are the best.”
 “How can they all be number one? Only one can be number one.”
 “Ah, this is true. And this is false. What’s the best to you may be worst to someone else. Since every room here is completely different, each room is number one to someone, even if that same room is number two to someone else.”
 ↗

— Jarod Kintz

#competition #customer-service #funny #guest-service #hospitality

Even your most loyal customers always have a choice about where to take their business. ↗

— Marilyn Suttle

#customer-service #business