We also had good software in the key categories and more focus on the gameplaying capability, so more of the marketing effort was targeted at game customers. ↗
A lesser but still fundamental rule of racing is that you properly enter the event. Anyone who doesn't but still insists on running interferes with the paying customers. ↗
Intellectuals, academics, writers and poets were an important force in the early groups of volunteers. They had the means to get to Spain and were accustomed to travelling, whereas very few workers had left British shores. ↗
One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all. ↗
That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it? ↗