#custom

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value. ↗

— Philip Kotler

#client #customer #marketing #product #value

Make your customers comfortable and they will give you their lives. ↗

— Paul Orfalea

#customer-service #business

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place. ↗

— Jim Cantalupo

#back #basics #customer #discipline #end

After each customer interaction, notice if you gave them a “happy to see you” kind of experience. ↗

— Marilyn Suttle

#customer-service #business

Why do you need that thing?" September asked. "None of the airports back home have them." "They do. You just can't see them right," Betsy Basilstalk said with a grin. "All customs agents have them, otherwise, why would people agree to stand in line and be peered at and inspected? We all live inside the terrible engine of authority, and it grinds and shrieks and burns so that no one will say, lines on maps are silly. Where you live, the awful machinery is smaller, harder to see. Less honest, that's all. Whereas Rupert here? He's as honest as they come. Does what it says on the box. ↗

— Catherynne M. Valente

#customs #obedience #travel #truth-telling #home

We naturally like what we have been accustomed to, and are attracted towards it. [...] The same is the case with those opinions of man to which he has been accustomed from his youth; he likes them, defends them, and shuns the opposite views. ↗

— Maimonides

#habit #ideas #opinions #thought #views

Habits and customs are a convenience devised for the support of timid natures who dare not allow their souls free play. ↗

— Virginia Woolf

#habit #nature

As an anarch, who acknowledges neither law nor custom, I owe it to myself to get at the very heart of things. I then probe them in terms of their contradictions, like image and mirror image. Either is imperfect – by seeking to unite them, which I practice every morning, I manage to catch a corner of reality. ↗

— Ernst Jünger

#custom #law #reality #anarchism

My works are Chinese literature, which is part of world literature. They show the life of Chinese people as well as the country's unique culture and folk customs. ↗

— Mo Yan

#chinese people #country #culture #customs #folk

In addition to building better products, a more open world will also encourage businesses to engage with their customers directly and authentically. More than four million businesses have Pages on Facebook that they use to have a dialogue with their customers. We expect this trend to grow as well. ↗

— Mark Zuckerberg

#also #better #building #businesses #customers