'Authoring tools' are terrible; there is almost no software that can create closed captions for media players. And of course there is no training. TV captioning is bad enough, and this stuff is generally worse. ↗
I became quite taken over by Johnson's personality at some points while writing the biography, and since I went straight on to The Closed Circle afterwards, I did sometimes feel I could hear him whispering in my ear while I was working on it. ↗