It's been all over the press, and schools are deciding to shut it down. We released a public announcement saying that we had some potential solutions that we were working with, and once we had something concrete we would start implementing it and approach schools.

However their partners and the public did not respond well. Customer support was poor and technical issues were numerous. Soon after he uploaded the beta program of Napster Shawn moved his company from his headquarters in Hull Massachusetts to a more spacious location in San Mateo California and hired additional workers to improve on the Napster Program.

Shawn Fanning (born November 22 1980) is an American computer programmer serial entrepreneur and angel investor. Following his involvement with Napster he joined and invested in a number of early-stage technology startup companies. The popularity of Napster was widespread and Fanning was featured on the cover of Time magazine.