The family came in to select the arrangements they wanted. The woman whose husband had died was struggling dearly to keep her voice intact long enough to place the order. It wasn't long before she broke down.
Wendy didn't say a word. She moved from behind the counter to find a chair for the woman. She eased her into it. She sat beside her and let her cry. Quiet, not speaking. She brought tissues when the moment asked for it.
The woman's crying slowly came to a stop. She wiped her eyes, and she looked at Wendy. And she smiled. Just a little one. And she said, "Thank you.
